EXCHANGE

If you don't like the size, style, or color of the model, you can exchange it within 14 days of purchase. Products made according to individual measurements are not subject to exchange.
Product appearance
Exchange is possible only if the item has not been used, has preserved its appearance, there are no contaminations and defects caused by its use or improper storage by the Customer; no traces of cosmetics, no perfume smell; and all accompanying elements (seals, labels).  Otherwise, the item cannot be returned/exchanged.
 

All costs related to the exchange of good quality goods are covered by the Customer.

RETURN

If you don't like the size, style, or color of the model, you can return it within 14 days of purchase. Delivery services are paid by the Customer. Products made according to individual measurements are not subject to return.

Return is possible only if the item has not been used, has retained its commercial appearance, there are no contaminations and defects caused by its use or improper storage on the part of the buyer; no traces of cosmetics, no smell of perfume; all accompanying elements (seals, labels) are preserved.
Refunds are made within 5 banking days after receiving your parcel.

To return/exchange your order please contact us via email: Clientsupport@mymy.com.ua